IT Outsourcing
We hire only the best. Our professionals are certified in their field of expertise, background screened and drug tested. You will be proud to have them supporting your organization.
Below are brief descriptions of some of the services we offer:
Desktop Support Specialists
- Support desktop / laptop computers, applications and related peripherals and technology.
- Have a thorough knowledge of Microsoft Windows 2000, Windows XP and Windows Vista operating systems.
- Are experienced at installing, testing and troubleshooting hardware and software issues.
- Ensure that desktop computers interconnect seamlessly with networks and diverse systems including file servers, print servers, application servers and administrative systems etc.
- Are experts at Installing and deploying hardware, software, patches, updates, etc.
Communicate politely and professionally with end users.
Telecom Technicians
- Support analog, digital and VOIP (Voice Over Internet Protocol) telephone systems, applications and related peripherals and technology.
- Support voicemail systems, ACD's (Automated Call Distributors) and automated dialers.
- Have a thorough knowledge of Avaya, Cisco, Polycom, and other telecommunications systems.
- Are experienced at installing, testing and troubleshooting hardware and software issues.
- Ensure that telephone and voicemail systems interconnect seamlessly with networks and diverse systems.
- Are experts at Installing and deploying hardware, software, patches, updates, etc.
Communicate politely and professionally with end users.
Server Technicians
- Are MCSE certified and have a thorough knowledge of Microsoft Windows Server 2000, 2003 and 2008
- Manage File Servers, Email Servers, Application servers, VOIP, back up storage systems, etc.
- Monitor server health and maintain service pack updates, virus protection, etc.
- Manage security solutions, including firewall, anti-virus, and intrusion detection systems
- Manage application deployment of server / client software
- Administer and maintain end user accounts, permissions, and access rights.
Network Administrators
- Ensure the stable operation of the in-house computer network.
- Planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.
- Analyze, troubleshoot and resolve network hardware and software problems in a timely and accurate fashion
Manage all network hardware and equipment, including routers, switches, hubs, and UPSs.
- Administer all equipment, hardware and software upgrades
- Monitor and test network performance and provide network performance statistics and reports.
Web Developers
- Create and implement dynamic designs for new and existing websites
- Implement and update products, features and content on existing websites
- Troubleshoot and debug internet technologies
- Conduct quality assurance testing and cross-browser testing
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"...their ability to get up to speed quickly, organize, create a detailed plan and coordinate the activities of diverse teams within our company was incredible. Needless to say, our client was thrilled that we delivered this product to them on time and exceeded their expectations." -- Rick J. Topp, VP Channel Sales, peoplepc
"...our Director of Customer Service had worked with Jared before so he recommended hiring Milestone1 to run the project for us. Long story short, a project that would have taken us several months was complete in 45 days. Hiring Milestone1 paid for itself many times over." -- Ryan Gardner, President, Finish Point Marketing
"...Jared came up with the idea to build a miniature clean room for Pac Bell that would allow us to stay on schedule. Jared worked with the General Contractor and several other vendors and developed a solution that literally saved the project." -- Carl Eberling, Vice President I.T., Verizon Wireless
"...Having Dan from Milestone1 visiting our office proactively twice a month has virtually eliminated the annoying little problems we were having. More importantly, our network is more secure, free from viruses and our systems are backed up several times a day..." -- Lou Morrin, President, Magellan, Inc.
" In just two months, what we couldn't complete in over a year was complete and the results were way beyond our expectations. Since then I have worked with Jared on several projects. I highly recommend Milestone1." -- Bob Gunst, President and CEO, the good guys!
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Strategic Advantages